How Does Schumacher Homes Resolve a Dispute?

Before you take that step to move forward with buying your new custom built home, you want to make sure that everything is right. You’ll want to do everything possible to ensure that you will have a positive experience and receive a great product for your hard earned money. At Schumacher Homes we have the same goal, which is why we make it easy to resolve dispute issues wherever in the process of building your custom home they may arise. Two factors which will allow you to have total confidence in our resolve dispute ability at Schumacher Homes are our 10 year warranty and our building process.

The Ten Year Warranty

Schumacher Homes wants you to know that we’re in this with you for the long haul. That’s why you should be aware that each custom built home we build has the backing of a Ten Year Insured Transferable Structural Warranty. This type of warranty is an industry leader and is representative of our commitment to resolve any dispute you may have as cleanly and expeditiously as possible. If you have any further doubts, you should be aware that Schumacher Homes is among only 40 builders across the country over the last twenty years to receive the coveted Diamond Builder Designation® from 2-10 Home Buyers Warranty for excellence in customer satisfaction, quality construction and financial stability.

The Building Process

The other important reason why you can be confident in our ability to resolve a dispute is our step by step building process. It starts with the Home Tour, where you get to see what building a Schumacher custom home entails and you can bring up any concerns right from the start. It continues with the Real Time Design™ process, where you tell us exactly what changes you want to your floor plan. Disputes are minimized because you can actually see the changes you request as they are being made to your floor plan, so you know exactly what you’re getting. Next is the custom price quote, where every expense is explained in detail, and if there’s an area where you’d like to control costs, all you have to do is tell us. We continue with this process of working closely with you all the way to final construction, so if there is any dispute, we can resolve it quickly and easily as it happens, rather than struggle to find a solution after the major work is completed.

Your satisfaction is our number one priority, and our 10 year warranty and design process are designed to make sure you get just what you’re buying a custom built house for.